| “Fear not, for I am with you; be not dismayed, for I am your God; I will strengthen you, I will help you, I will uphold you with my righteous right hand.” Isaiah 41:10 Our world has changed drastically over the past two weeks. Coronavirus (COVID-19) has completely altered our daily lives. We have seen worry spread throughout our community and nation and realize many questions are likely on your mind. We hope to provide some clarity and ease your concerns. As your health care partner, CHRISTUS Good Shepherd wants to first assure you that we are fully equipped to provide safe, quality care to this community. Keeping You Safe We want to be perfectly clear – our hospitals, emergency rooms and physician offices are open, safe and here for you. While COVID-19 is new, our commitment to preventing the spread of illness has always been our priority. We have processes and procedures in place for infection prevention and continue to practice these each and every day. We work hard to ensure our facilities remain safe places to give and receive care, and they continue to be cleaned with the highest attention to detail and frequency. Our hand washing and sanitizing practices enable us to provide the safest care to you and your loved ones. In addition to our typical practices for safe medicine, we are now taking the following precautions in response to the risk factors related to COVID-19: We have implemented visitor and staff screenings for all persons entering our facilities Our dining room areas have been temporarily closed and food selections are available for carry-out only Our health & fitness facilities have been temporarily closed Here for You Most importantly, we want you to know that we continue to provide necessary, life-saving care each day to our community – in person and virtually. Learn more about options for convenient access to your provider from the comfort of home at ChristusVirtualMedicine.org. Virtual Visits Visit your doctor from anywhere – using your phone or computer. Go to ChristusVirtualMedicine.org or call 844.606.DOCS to schedule your appointment. CHRISTUS COVID Hotline: 800.458.4559 Please contact our designated nurse line at 1-800-458-4559 if you are ill with fever AND cough or shortness of breath and have traveled to any region that has known community spread of coronavirus. CHRISTUS COVID Health Chatbot – Available 24/7 Visit us online at christusgoodshepherd.org to meet our Chatbot. It will walk you through self-screening and if needed, provide direction on next steps based on your answers. At CHRISTUS Good Shepherd, it is our mission to extend the healing ministry of Jesus Christ. We are here. We are ready. |
